Elaine Magnin Needlepoint 3310 Sacramento Street (at Presidio) San Francisco, CA 94118 TELEPHONE: (415) 931-3063 FAX: (415) 292-7872 We accept VISA, MASTER CARD, DISCOVER, and AMERICAN EXPRESS (For DISCOVER Charges only: Please include the 3 digit CID number on the back of your card. This number can be placed in the "Comments Section") STORE HOURS ARE MONDAY-FRIDAY 10-5 SATURDAY 10-4 SUNDAY CLOSED elainemagnin@worldnet.att.net NOTE: Measurements given for each image represent the design size ONLY. Size of the entire canvas is considerably larger. THREADS ARE BILLED SEPARATELY. TOTAL PRICE OF THREADS IS NOT ABLE TO BE CONFIGURED AT TIME OF ORDER DUE TO SIZE OF CANVAS, TYPE OF THREADS, ETC. PRICE OF TYPES OF THREADS, PER SKEIN IS LISTED IN "THREADS & SUPPLIES" SECTION TO THE LEFT. ORDERS THAT NEED TO BE PAINTED, EG: CUSTOM ORDERS, LARGE TAPESTRIES, RUGS ETC REQUIRE A 50% DEPOSIT PAYMENT BEFORE PAINTING WILL COMMENCE.NO RETURNS ON ANY SPECIAL ORDERS. ALL SALES ARE FINAL. RETURN POLICY: All items may be returned (if in original condition) for store credit within 30 days of the sale date. After 30 days, all sales will be considered final. Credit will be given ONLY with a copy of the receipt. NO CREDIT GIVEN ON SALE OR CLEARANCE ITEMS. Returns are subject to no credit for the original shipping charge, and a 15% restocking fee. NO CASH REFUNDS EXCEPT FOR ORDERS THAT MAY HAVE ERRORS THAT WERE MADE BY ELAINE MAGNIN NEEDLEPOINT. SALES TAX: California Residents will be charged 9.5% sales tax. SHIPPING: Orders are sent UPS Regular Ground Service. Shipping. Overnight, 2 Day & 3 Day delivery is available at an extra cost. We ship only domestically within the 50 states of the US, and it's territories.Due to the lack of dependability of the USPO, we prefer to ship domestic orders via UPS to insure delivery. INTERNATIONAL ORDERS: We regret that we can no longer ship to foreign countries, including Canada. This does not apply to American APO addresses in foreign countries. This would includes, Military, US Embassies, etc ALL DESIGNS ARE PAINTED BY INDIVIDUAL NEEDLEPOINT DESIGN STUDIOS. DESIGNS ARE PURCHSED BY ELAINE MAGNIN NEEDLEPOINT FROM THE DESIGNERS WITH THE UNDERSTANDING THAT IF ANY COPYRIGHTS ARE NEEDED TO SELL THESE DESIGNS THE DESIGNER DOES INDEED HAVE RIGHTS TO SELL THESE DESIGNS. ELAINE MAGNIN NEEDLEPOINT HOLDS NO RESPONSIBILITIES FOR COPYRIGHT INFRINGEMENT. MAKING COPIES OF ANY DESIGNS APPEARING ON THIS WEBSITE AND THEN USED ON OTHER WEBSITES IS STRICKLY FORBIDDEN.